Returns & Exchanges
We want you to feel comfortable and confident in your Red Peony swimwear. If the fit isn't quite right, you can return or exchange your item within 30 days of delivery.
Please try it on with care
If a swimsuit isn't right for you, it may be perfect for another woman. We kindly ask that you try your items on with the same care you would hope someone else used when trying on yours.
Please try swimwear on indoors and over your own underwear, keep all tags and the hygiene liner in place, and avoid perfume, deodorant, self-tanner, body lotion, or anything else that could leave a mark or scent.
Please don't swim in, wash, or wear the item outside until you've decided to keep it.
What can be returned
We accept returns within 30 days of delivery as long as the item is unworn, unwashed, and in its original condition, with all tags attached and the hygiene liner in place.
This policy applies to our swimsuits, tankinis, bras, and beachwear.
When we can't accept a return
Because swimwear and bras are worn close to the body, we can't accept items that show signs of wear or use.
This includes items that have been worn, washed, stained, damaged, or returned with perfume, deodorant, body products, or chlorine odors, as well as items missing their original tags or hygiene liner.
If we're unable to accept your return, we'll contact you and explain why.
Exchanges
Wrong size or simply prefer another style? We're happy to help with an exchange, subject to availability.
Please contact us before sending your item back, and we'll check whether the size or style you'd like is available.
Something arrived wrong or damaged?
If you receive an incorrect, damaged, or faulty item, please contact us within 30 days of delivery and include a photo. We'll take care of it.
How to make a return
Please contact us through our Contact Form with your order number and let us know what you'd like to return or exchange:
We'll get back to you with the return instructions and return address.
Unless the item arrived faulty or we sent you the wrong item, return shipping is the customer's responsibility. We recommend using a tracked shipping service so you can follow your package until it reaches us.
Refunds
Once we receive and inspect your return, approved refunds are issued to your original payment method within 5 business days.
Original shipping charges are non-refundable. Depending on your bank or card provider, it may take an additional 5–10 business days for the refund to appear in your account.
Have a question?
Please reach out through our Contact Form. A real person from our team will answer and help you.